Privacy Policy

Personal Information Collection and Use

We collect personal information such as your name, email address, mobile number, birthday, and appointment details solely to provide and improve our salon services. This information is used for:

• Appointment reminders and confirmations

• Answers to client inquiries and customer service responses

• Order updates and follow-ups

• Promotional offers and salon news

Mobile Information

We take your mobile privacy seriously.

We explicitly affirm:

• Your personal information, including your mobile number, will never be shared with third parties for marketing or promotional purposes—under any circumstances, even with your consent.

• Mobile information will not be transferred to any external organizations under any circumstances.

• We have strict internal policies and technical safeguards to prevent unauthorized access, sharing, or misuse of mobile or personal data.

By providing your mobile number during checkout or online booking, you agree to receive SMS/text messages from Rooted Studio LLC. These may include:

• Appointment confirmations, reminders, and service updates

• Responses to customer inquiries

• Promotional messages or updates related to Rooted Studio LLC services

Message frequency varies based on your appointments and inquiries. You may receive several messages per month. Message and data rates may apply.

Opt-In Message Confirmation:

Thank you for opting in to receive messages from Rooted Studio LLC. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to cancel.

Opt-Out:
Reply STOP to any text message to unsubscribe. You will no longer receive SMS messages from us unless you re-opt in.

Help:
Reply HELP to any text message to get assistance, or contact us directly at the email or phone number listed above.

Email Information

We take your electronic privacy seriously.

We explicitly affirm:

• Your personal information, including your email address, will never be shared with third parties for marketing or promotional purposes—under any circumstances, even with your consent.

• Email information will not be transferred to any external organizations under any circumstances.

• We have strict internal policies and technical safeguards to prevent unauthorized access, sharing, or misuse of mobile or personal data.

By providing your email address during checkout or online booking, you agree to receive email messages from Rooted Studio LLC. These may include:

• Appointment confirmations, reminders, and service updates

• Responses to customer inquiries

• Promotional messages or updates related to Rooted Studio LLC services

Message frequency varies based on your appointments and inquiries. You may receive several messages per month. Message and data rates may apply.

Opt-In Message Confirmation:

You will receive a welcome "Deeply Rooted" email with instructions confirming your subscription and with details on how to unsubscribe.

Opt-Out:
To unsubscribe from emails, simply click the "Unsubscribe" link at the bottom of promotional messages.

Help:
Contact us directly at the email or phone number listed above.

Client Confidentiality

• We will never sell, rent, or trade your personal information.

• Client lists are confidential and used only by Rooted Studio LLC to provide services and communication.

• We maintain best-practice security standards and continue to evaluate and improve our safeguards.

Safe Storage and Maintenance of Client Personal Data

At Rooted Studio LLC, your privacy and security are of utmost importance. All personal information, including names, contact details, and payment information, is securely stored using trusted online platforms for payment processing and promotional communications. These providers employ strict, industry-standard security measures to protect your data from unauthorized access or breaches.

We regularly evaluate the performance and security compliance of these service providers. If at any point we determine that a provider no longer meets our high standards of trust and security, we will take immediate action to transition our services to a more secure and reliable platform to ensure your information remains protected.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and understand web traffic. You may modify your browser settings to refuse or manage cookies at any time.

Legal Disclosures and Compliance

By checking the opt-in box or submitting your phone number and/or email address, you acknowledge and agree to this Privacy Policy.

Changes to This Policy

Rooted Studio LLC may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services signifies your agreement with the terms of the revised policy.